Part 1 of my two part blog considered the SRA’s new competency based CPD regime, identification of training needs and the importance of a proactive performance management (appraisal) system. Proactive, constructive and regular supervision are key skills in effective performance management and the delivery of high standards of client care. The issue of effective supervision has been an important but…
In its new competency based CPD regime the SRA expects solicitors to reflect, plan, take action on learning needs, keep a record and finally evaluate their learning – the learning cycle model. For many solicitors this will be a big change to their normal approach to CPD and they will need guidance and support on how to do it. Some…
Effective cash management for law firms continues to be hugely important moving forward. However, do enough of our solicitors and legal advisers proactively manage these processes as a key and integral part of their daily work? Simply instructing intelligent, busy and stressed out people to do yet one more task is unlikely to achieve much, especially if they have insufficient…
