Enthusiasm contagious – felt relaxed even though it was a group discussion.
Enjoyed the Stig case study, putting discussion into a practical context and it was fun.
Very contextual and relevant – thorough, informative and thought provoking.
Excellent delivery by the trainer
Clear and lively presentation
Extremely well presented and informative with lots of interaction with the trainer. Much superior to the course I did in 2005.
Very well and thoroughly covered with good discussions and shared experiences
Well run, interesting and very relevant
Opportunity to share experiences, time to reflect and learn
Highlighting issues and raising awareness of business needs and relevant skills which we need to begin developing
Excellent - really useful and well presented
Informative, good atmosphere within the group and useful to hear the experiences of others
Very good trainer who ensured that everyone was understanding as we progressed whilst keeping it relevant to everyone in the room.
Thanks for an interesting & very helpful training session. A topic that could be very dry really came alive. Her (Elspeth Mills Rendall) presentation was first class.
I attended the two day course you ran in Birmingham recently. I would just like to thank you for delivering such an interesting, engaging and informative course on what could have been a very dry topic.
I was fortunate to be given Public Access training by Elspeth Mills Rendall in March 2014. As a trainer myself, I was impressed by Elspeth's informal approach , which had a very effective training method, involving everyone in the group -- all of us cynical barristers -- and which taught us all painlessly not just the fundamental rules and practice of Public Access but, perhaps more importantly, the nuances of how to manage Public Access clients. She was not just effective but also delightful to work with. I would happily recommend her for that and other training.
Andrew built good rapport. Balancing the requirements of the course with the real needs of the delegates for this stage of their career is a real challenge and Andrew Dines managed this with aplomb.
Had a fantastic 2 day Public Access Course. Our Instructor Elspeth Mills Rendall was simply outstanding. Enthused and motivated. Thanks Elspeth!
Andrew’s knowledge and experience of law firms and our markets, his excellent strategic facilitation skills over several months and his fun training courses for partners and fee earners were an invaluable guide to our strong new direction.