The people make the place

The success of every law firm relies on the relationships between their people and their clients. Key to strong client relationships, enhanced client experiences and increased profitability are high levels of personal performance.

Increasing awareness of who we are, how we work and our personal style are key elements of personal development and driving more effective communication.

Packed with the latest techniques and approaches, our workshops aim to stimulate consistently high levels of personal performance, management and communication – delivering greater client satisfaction and profitability in the process.

Tailored Training

Our flexible, individual approach means that we can develop training workshops that are truly bespoke to the needs of your law firm.

We’d be happy to discuss how we can resolve your specific issues and help achieve your ambitions.

Contact us to see how we can help you.

Sample workshops – just a few of the ways we can help you to transform your law firm:


Personal Organisation and Effectiveness

Where does all your time go?

Our practical workshops will help you to plan and prioritise more effectively, equipping you with proven time management tools and techniques.

We will focus on the areas that underpin the contribution each individual can make to the profitability of the law firm:

  • Understanding your values, beliefs and attitudes.
  • Recognising and reviewing barriers to efficiency.
  • Setting goals and planning effectively – a four step process.
  • Prioritisation – a key tool.
  • Reviewing work habits and devising techniques for improvement.
  • Stress – recognising the signs and developing coping strategies.


Communicating Effectively

Good communication is at the heart of every successful law firm. Self-awareness, perspective and an understanding of how others perceive us are all key to communicating effectively.

We can give you the skills and knowledge essential to building strong working relationships at all levels, showing you how to choose and use the most appropriate approaches and behaviour.

Our communication led workshops cover:

  • Understanding ourselves – values, beliefs, attitudes and behaviour.
  • Understanding different communication styles – Honey & Mumford learning styles and the VAK model.
  • How communication happens.
  • Active and empathic listening and the importance of verbal and non-verbal communication.
  • The key steps to developing and building trust and rapport.


Influencing and Persuasion

Emotional intelligence, awareness and good communication skills are key to the effectiveness of every successful legal professional. They are also the key skills of an excellent influencer. Effective influencers make sure their instructions and messages get across, ensuring they get heard, are understood, are accepted and are acted upon.

We can show you how to be an effective influencer by:

  • Identifying different personalities and understanding what those personalities mean in practice.
  • Adopting a problem solving approach in terms of communication styles, attitude and approach.
  • Examining and understanding influencing, persuasion and negotiating styles.
  • Showing you how to manage upset and difficult people.
  • Improving assertiveness techniques and understanding the philosophy ‘As If’.


Meeting Skills

Spending too much time in meetings that are ineffective?

We can show you how to chair meetings and encourage participants to contribute more effectively whilst being more dynamic and purposeful in order to use available time more efficiently:

  • Aims, objectives and preparation – roles and responsibilities.
  • The process and dynamics of meetings.
  • Participating in meetings – being persuasive, accommodating agendas and personalities.
  • The role of the chair-person – leading meetings and managing all contributions.
  • Effective note taking and processes to ensure effective follow up.


Networking Skills

People do business with people.

Adopting a more focused and strategic approach to networking and relationship marketing is fundamental to building a successful professional team and individual career.

We can help you to develop the confidence essential to identifying and maximising networking opportunities by:

  • Asking what is networking and how does it work?
  • Reviewing your current network and identifying your future network.
  • Systematic preparation for a networking event and “working” a room to best advantage.
  • Positive self-introductions, entering and exiting groups and identifying useful contacts.
  • Effective follow-up – making the most of business development opportunities.